your motorcycle accessories store

Shipping

SHIPPING

Brooky’s Motorcycle Accessories uses Australia Post as our preferred carrier. All orders are completely trackable via a unique tracking number which allows you to track the progress of your delivery in real time.

STANDARD SHIPPING

Brooky’s Motorcycle Accessories Standard postage provides the fastest and most efficient standard postage method possible to ANYWHERE in Australia through Aus Post E-Parcel service. Brooky’s reaches more locations and uses the fastest shipping method available and completely trackable. We will email you a tracking number so you can see exactly where your order is.

EXPRESS SHIPPING


If you require your order urgently please select Express shipping method at the checkout, the additional fee will be applied at this point>
Note: if your order was originally FREE shipping you will only pay the balance to upgrade to Express
Please contact Brooky’s customer service on 1300 770 556 if you would like a cost estimate for express upgrade.

NOTE: Australian addresses only. These estimates are provided by our shipping partners Australia Post and are to be used as a guide. Bulky and Special orders may take longer. We will even ship to your PO box, ONLY Brooky’s can provide this service!  Remember, place your order before 11AM AEST to ensure it leaves our warehouse the same day!

You haven’t received your order?

Once you have placed your order, you will be provided a unique tracking number.   
Track your order at: https://auspost.com.au/parcels-mail/track.html#/track
Please contact us if you would like to know shipping times and postage upgrade costs. 
You can always contact Aus Post directly on 13 POST (13 7678) and follow the prompts.

All orders require a signature upon delivery. If no-one is in attendance at time of delivery, the order will be diverted to the closest Australia Post outlet, or relevant courier depot.
WE DO NOT ALLOW PACKAGES TO BE LEFT UNATTENDED OR WITHOUT A SIGNATURE UNLESS PRIOR AUTHORITY HAS BEEN GIVEN TO BROOKY’S.

NOTE: By choosing this delivery method Brooky’s will not be held responsible for lost or stolen or damaged goods.

If paying with PayPal, we will only send to the address associated with your  PayPal account.

Brooky’s Motorcycle Accessories dispatch web orders Monday / Wednesday / Friday; we will make every effort to dispatch your order within 1 working day whenever possible
(we can't ship or process orders on weekends or public holidays). All orders are dispatched from our warehouse in Sydney

Most orders are stored at our main warehouse and sent ASAP. However, due to the huge range of items and parts we offer, we may need to order additional stock to cover the orders.
products are then checked, packed, and shipped to you. Because of this, shipping times may be extended by 2-3 days depending on the supply location of your item/s.
Any delay longer than this you will be contacted by one of our customer service agents.

Australian External Territories will be considered International Orders and will have a freight charge applied equal to our freight cost to pack and send the item. (including Christmas Island and Cocos (Keeling) Islands etc)
In some instances your request to order may be declined where a suitable freight service cannot be offered. Any payments made will be refunded in full.
Due to the time frame for freight deliveries to these locations, no missing articles will be considered lost by Brooky’s Motorcycles Accessories or the relevant shipping company for a minimum of 3 months from shipping date.

When you see the "FREE SHIPPING AUSTRALIA" on a product page, there will be no freight charge for regular road post items. If you request an Express Post or air freight upgrade this will attract a fee equal to the increase in our postage cost.
This is applicable for all Australian customers except for External Territories